Frequently Asked Questions

Cloud is the name given to the process of storing data on the internet. In short, instead of installing and maintaining the information systems infrastructure required for your applications to work within your business, the service of these applications over the internet is called Cloud Systems. In this way, you will not have to bear the initial installation cost of the infrastructure and you will get rid of the operating and maintenance costs that will create high costs.

Balonpro is designed quite simply. After a short training, you can easily use the program. You can get support from the customer representative in our support line at the points you get stuck.

There is no data loss, because our program is cloud-based, it is backed up once a day.

No, no installation is required to use Balonpro. You can use it from anywhere you have internet access by logging in with the e-mail or password you specified during registration.

There is nothing you need to do for program updates. When the update is released, your program will be updated automatically when you open the program.

You can access Balonpro and use the program from all devices with internet access (computer, tablet, smart phone, etc.).

No, you must have internet access to use the program.

You can try Balonpro free for the first 30 days. During the trial period, you can benefit from support services like all our other users and use the application as you wish.

B2B represents the abbreviation of the English equivalents of "business to business" or "business to company". In the most general sense, B2B refers to the buying and selling transactions between companies. The B2B sub-agency system allows your sub-agents to access your products/services with a user account and password. From here, they can make sales and reservations for your products/services. They can also monitor current account reports.

For the purchase, your customer representative will contact you during or at the end of the trial period. When the renewal period approaches, the system and your customer representative will give you the necessary reminders.

You can switch to a higher package at any time in line with our offer, which will be calculated over your usage period.

Standard package prices include technical support and all updates, and you don't need to pay any additional fees. Special designs and special developments are charged separately.